Managing the doctors’ documents
One of the most worthwhile and human applications of technology is in the healthcare sector. However, security is critical and the emotive element is unparalleled, so new solutions should be implemented carefully, once they are truly established and proven.
Document mismanagement in healthcare can cause real problems to real people. Paper-based patient data, held in disparate facilities and in different formats, can cause inefficiencies in care and impact the patient experience if caregivers are not able to access accurate information, securely and quickly.
This becomes even more important when you consider that the healthcare environment is increasingly patient driven. Patients are more informed than ever and the importance of service so prevalent in all areas of our lives, naturally, extends to this most sensitive of sectors.
Additionally, the privacy of patient information is a priority for all caregivers; ensuring its confidentiality and accuracy is critical. The integration, secure centralisation and efficient deployment of information is essential in empowering caregivers, so they can build the best possible relationships and provide the best possible experience at every point of care.
Elevating patient care with integrated infrastructure
Mobile healthcare delivery and automated document management can improve the patient experience at every interaction. Not only can effective automated document management reduce costs, it can increase security and improve experiences for the patient and the caregiver alike.
- Input at admission: the move to digital, data based healthcare means that records from diverse touch points can be easily uploaded, read and encrypted until they are needed by the caregiver. For example, automatic patient registration takes the burden off administrative staff and guarantees accuracy in upload. Having the printing technology to read and translate this information securely, means a better managed and more reliable process, removing the potential element of human error.
- Secure storage: the sensitivity of patient information means that the security of its storage and deployment is absolutely critical. That means building security into the network and servers. It also extends to “pull print” devices. If a medical record is about to go paper based through printing, the caregiver should only retrieve it at the point they reach the printer, by first identifying and authenticating themselves.
- Output at the point of care: the integration of all the information that has been received as the patient has been admitted, and throughout their treatment, really comes in to its own at the face to face point of care. That’s when all the background can be brought together into a standardised, comprehensive format to serve the doctor with exactly what she needs in real time.
Mobile healthcare delivery and automated document management empower caregivers, giving them the opportunity to access and act on information freely, speeding up workflows and increasing security.
Centralised, secure server storage will play an invaluable role in evolving healthcare going forward. The potential to “send and receive” from one area of a hospital, or even region, to another, securely and quickly, opens up a world of efficiencies for caregivers at every interaction. Technology can underpin the best patient experiences, enabling caregivers to do what they do best – seamlessly.