Same Needs, Different Circumstances
By nature, the level of complexity, volume and other related circumstances of IT infrastructure inlarge enterprises are different from those of Small and Midsize Businesses (SMBs).Whilst large enterprises typically require and have capacity to manage IT system with larger budgets, enable to afford dedicated IT departments and resources, SMBs often times have relatively limited resources, both human and monetary, to build IT infrastructure that accommodates will for their business’ needs. For SMBs, there’s often no such thing as a dedicated IT team – or if there is, it consists of one or two people trying to tackle the roles of many sometimes.
However, it is naïve to think that the natures of basic business needs are also distinct, such as needs for well-structured operational system to support productivity and growth of a business with cost efficiency. SMBs, therefore, still have needs of dedicated IT resources as much as larger enterprises, in order to effectively manage, operate and grow the business more efficiently. Perhaps, such needs can be greater.
The needs for a change
With specific job roles in the enterprise, specialisms often even extend as far as “Server Manager” and IT teams perhaps even benefit from external support from third parties. This kind of human resource just isn’t available to the SMBs, and at the same time, SMBs lack the big budgets of their corporate counterparts. Add to this the fact that SMBs often lack software, hardware and solutions that have been specifically engineered for their business size.
We wanted to change that.This is why at Samsung Printing Solutionshave invested in developing a range of options for SMBs as part of our Business CoreTM Printing Solutions (BCPS). Within this category, we have developed serverless solutions that can not only help costs reduction, but also enhanced IT work environment.
These new serverless solutions have been developed specifically to meet the SMB’sneeds based on the understanding of their unique circumstances, so that we can bring them with a wealth of benefits accordingly. With serverless operation available through BCPS, up to 10 printer devices can be connected without any additional server fee. This is what makes the following solutions even more unique to Samsung Printing Solutions, while more fit to SMBs.
- Track and manage: multi-device tracking from a single machine means fewer manual activities and less administrative work, using less of valuable resource. This is a great solution for users that have multiple multi-function printers (MFPs) or printers in the office, enabling oversight of all machines and users, so that anomalies can be easily spotted and efficiencies gained. Of course without any need of additional server needed.
- Boost security: pull printwith authentication means users will only print what they need, securely and serverless. For SMBs especially, Samsung Printing Solutions removed the need for additional resources for server management, and still provide the full benefits of pull printing, in which documents can be shared in other printers seamlessly. This method of “follow-me” printing allows users to print to wherever they are going, with the document only released upon proper authentication.
- Enhance productivity: automated workflows reduce the burden for customers that have to deal with a lot of hard-copy documents or incoming faxes, for example. Now users can simply scan and fax to multiple destinations, with an external document server easily handling all workflows by storing information in XML files or workflow servers. Now users can easily capture relevant information, index it and integrate it back into their own back end system. All this can be done for SMBs cost efficiently, for multiple printing devices can be managed and monitored without third party server services needed.
More to come
With no server required, the solution helps businesses to save on maintenance costs and with user authentication required to process jobs, paper wastage is minimised, reducing total cost of ownership (TCO), not to mention the great saving on server and related expenses. However, our efforts to find more ways and secrets to enhance SMBs competitiveness will not cease, because that’s what drives our innovation engine.