In the world full of options, customers’ buying decisions have never been so challenging. For B2B customers the challenge is even more pressing. As their purchasing power is becoming greater, it brings equally higher stakes. While exhaustive information collection about product information is available today for use, this often leads to more confusion and needs of greater guidance from the experts. So how can we help our customers make the best choices for their needs?
The answer is this: Having both the ability to get instant access to comprehensive product information as well as to most relevant and latest one anywhere and anytime; not only to the hands of the customers, but especially to the hands of our channel partners: the experts.
The information that can be trusted
Samsung Printing Catalog mobile application is a powerful and convenient tool that was designed particularly for our channel partners. Containing all the relevant and up to date information about our printing solutions, the app can help Samsung Printing Solutions’ partners to deliver the ultimate in customer service: ability to inform and guide business customers with holistic consultation, leaving no room for confusion but with more confidence for the customers.
The app contains full access to information about the Samsung Printing Solutions’ product lines, solutions and vertical market offerings based upon users unique business requirements. Not only complete MFP (Multi-function Printer) products, A3 and A4 printer range specifications, features and compatibility with complimentary printing supplies, but also output and document management solutions are available through the Samsung Printing Catalog. The interface is simple to use, providing everything our channel partners need at his or her mobile device in one easy resource for maximum efficiency. The app is both available on Android and iOS, which can be deployed on a smartphone and a tablet computer for ease.
With constant product upgrades and shifting needs of customers, all the up to date website information, videos and case studies in the app gives true strength to our channel partners. Especially, case studies and articles that encompass diverse areas, such as financial, government, education, retail, healthcare and manufacturing services, the app enables our channel partners to be equipped with relevant knowledge to provide value added suggestions that can best meet customers’ needs, accommodating each company’s unique condition. Simply, it gives our partners full control, knowledge and confidence and of course, best solutions to each customer.
Information is power, and having the most relevant and latest information at your fingertips when it’s most required is invaluable – especially when selling to B2B customers who have high stakes. Supporting our channel partners to consult business customers with information and insights more effectively and more accurately means that end customers get the products and services they require the most and expectations are met or exceeded. Having a guidebook that can be trusted at your fingertips in the form of the Samsung Printing Catalog accomplishes our utmost commitment to provide the best customer service and be the best business partner.
※ This app is made for Samsung channel partners only. After the installation, activation code is required for use.
※ Please contact our local Samsung Printing Solutions’ sales team, or send e-mail directly to email@example.com to receive activation code and for any questions.
Are you more of a visual person? Check out our Samsung Printing Catalog’s introductory video.