Technology Trend in Healthcare
In the world of healthcare, the impact of technological trends is amplified and accelerated. In an industry where speed and security are of the essence, outdated technology can be a serious problem when it comes to document management and sharing.
Now, with mobile devices rising to take the place of PCs and laptops as the connectivity tools of choice, it is unsurprising that healthcare professionals are at the forefront of the movement. If a healthcare environment wants to operate efficiently and fluidly, it’s becoming increasingly important that it embrace mobile integration.
In fact, the impact of mobile devices is arguably greater in healthcare than in any other industry. By 2015, 89% of healthcare professionals are projected to utilize smartphones, and 80% are projected to utilize tablets.  The usage trends are consistent across a wide variety of healthcare professionals, from specialists to general practitioners.
In an effort to provide the best possible patient care, it is natural for providers of healthcare to seek out and adopt the most current possible technology. A hospital, clinic or any other healthcare institution that is seeking to do the same, needs to do more than just encourage. A shift to a smarter way of working, in which progressive technology is both implemented and supported, is necessary to maximize patient care capabilities.
Trend watch: Physician shortages and EMR proliferation
Current data indicates a projected shortage of over 45,000 primary care physicians nationally by 2020. And as our investment in EMR systems reaches over $9.3 billion annually, there’s an increasing demand on healthcare professionals to document care through multiple systems, a slow task that reduces time spent in patient-facing care delivery. The result is an ever-growing need for absolute efficiency among physicians, and healthcare professionals in general.
Mobile devices could be a vital player in enabling healthcare professionals and administrative staff to do their jobs more efficiently. Efficiency is top of mind for healthcare professionals, with 48% calling it their primary area of focus for the next three to five years.
Identifying document needs relative to patient care
Healthcare is a unique sector in regards to the urgency and sensitivity with which documents are handled and shared, even on a daily basis. Identifying the specific printing and document management needs is vital for ensuring the consistent delivery of high-quality patient care.
In an industry where space, money and time are all at a premium, single-service devices have no place. Standalone printers, copiers and scanners are giving way to versatile multifunction devices that are acting as efficient hubs supporting everything from scanning insurance cards to capturing medical histories to recording treatment notes. Health technology leaders are driving savings by having fewer devices that are more powerful and functional while also boasting a lower overall cost of ownership.
Medical records, patient history and prescription information are just a small sampling of the types of highly sensitive documents a healthcare professional might encounter on a daily basis. IT leaders are challenged by the sometimes conflicting demands of supporting mobile device use and maintaining strict privacy and regulatory compliance standards. Managing a significant flow of sensitive medical information cannot be compromised, and the ability to control who, where and what people print through features like user authentication and secure release printing makes that possible.
With nearly half of all physicians naming efficiency as a primary focus in the next 5 years; it’s no surprise that they expect the same dedication to optimization from the technology they use.  A solution that minimizes the time spent printing, scanning and managing documents, while maximizing time providing care leads to an overall better patient experience. Achieving this is possible through features like serverless operation, cloud capabilities and improved connectivity between printers and devices.
Expert Opinion: Healthcare Professionals
Mobile devices are present in the lives of medical professionals, not only in routine communication and administrative tasks, but at all points in patient care. One Epocrates study concluded that “moments of greatest influence are increasingly spent with a mobile device in hand: Seeking out clinical information and communicating with colleagues are the most common mobile tasks among all caregiver groups surveyed.”
Despite this notable presence, however, many healthcare professionals feel under supported in regards to technology. 66% of physicians report little or no progress in healthcare IT’s ability to increase efficiency and save them time. Similarly, 61% indicate healthcare IT has done little or nothing to help them improve patient relationships.
We’ve recognized the already significant presence of mobile devices in healthcare environments, as well as the challenges posed by ineffective mobile integration. We believe that through understanding the demand for efficiency, desire for flexibility and call for uncompromised security in medical document management, a better way to work, and thus a better way to care for patients, can be achieved. Our newest line of multifunction printers (MFPs) and customizable printing solutions are how we have put our perspectives into practice.
For instance, with Samsung Smart MultiXpress series, the first printers to be powered by Android™, we were able to bring all of intuitiveness, connectivity and reliability into one multifunction printer. The platform that represents 85% share of smartphones, and 65% share of tablets worldwide, promises a high level of familiarity for staff and healthcare professionals. In addition, as an open source platform with a focus on flexible, easy integration and customization, it also allows for seamless interfacing with iOS, Windows and other popular mobile devices.
With diverse offerings including Business Core™ Printing Solutions, Business Pro™ Printing Solutions and Certified Partner Solutions, hospitals in all sizes and formats can receive an array of end-to-end document workflow solutions that are customizable for their particular needs.
Designed to be efficient, effective and secure, Samsung Printing Solutions offers a printing solution that keeps pace with the technology healthcare professionals’ use in their work and lives. In doing so, we ensure they can work smarter, and face fewer obstacles in providing the best possible patient care.
1. Epocrates 2013 Mobile Trends Report, 2013 2. Projected Supply and Demand of Physicians 2008-2020, AAMC 3. Getting EMR Back in the Fast Lane, Accenture, February 10, 2014 4. Wolters Kluwer Health 2013 Physician Outlook Survey, April 2013 5. Good TechnologyTM Mobility Index Report, Q1 2014 6. Epocrates 2013 Mobile Trends Report, 2013 7. Wolters Kluwer Health 2013 Physician Outlook Survey, April 2013 8. IDC Worldwide Quarterly Mobile Phone Tracker, August 14, 2014 9. IDC Worldwide Quarterly Tablet Tracker, May 29, 2014