Information Technology (IT) managers are taking more crucial role in companies as the importance of IT in smooth running of businesses is at its peak. Responsibilities of an IT manager include development and execution of IT strategies and ensuring flawless hardware and software operations. In businesses with print-heavy environment, IT manager’s role in printer management and support is also of great importance.
Empowering the IT managers and teams with the right set of tools to easily manage, monitor and report on network printers is therefore vital in enhancing everyday workflows of the organization. One such printing solution Samsung offers as a part of Samsung’s Business Pro™ Printing Solutions(BPPS) perfectly caters this need. SyncThru™ Admin 6 will enable IT managers and teams to work smarter and more efficiently, notably reducing the time they are engaged in printer-related tasks and reduce the cost of printing. It will also put printing cost under control and help IT teams provide reliable printing services for the office at all times.
SyncThru™ Admin 6 Allows You to Manage Printers at Your Own Desk
IT managers and teams often devote significant amount of their time handling device and software related issues arising from printer, diverted from several other duties. With the aid of Samsung’s SyncThru™ Admin 6, however, they will be able to invest more time in other important tasks as it simplifies and streamlines management of mass devices.
For example, with the main features of SyncThru™ Admin 6 that include fleet management based on groups, the devices can be grouped according to the IT managers’ intention, physical location, department they belong to or model numbers. This allows IT managers to perform firmware or file storage upgrade, and other printer related tasks based on groups defined according to their needs.
The remote management feature distinguishes Samsung’s SyncThru™ Admin 6 from other printer software, allowing network device configuration or firmware update to be performed at a remote location via network. This feature is particularly helpful for enterprises with various departments stationed on different floors or even different buildings. All devices connected to the network can be kept up to date, without the IT staff having to visit every device scattered across various locations.
SyncThru™ Admin 6 is also equipped with Automated Task Manager, a feature that allows the admin to create Rule, or a particular set of actions that can be automatically triggered under a specific condition. This option dramatically reduces time wasted on performing repetitive tasks such as setting the Simple Mail Transfer Protocol (SMTP) server configuration on multifunction printers for scan to E-mail. Such a seemingly simple task can be burdensome when hundreds of devices are being installed. With Automated Task Manager, the admin needs to only add the device to the group and SMTP server configuration will automatically be set.
Proactive Monitoring and Analysis, on Mobile Too
On top of the convenience features of SyncThru™ Admin 6, it also enables proactive monitoring and analysis on all print-related activities not only on PC, but also on mobile. IT teams can monitor printing devices anytime and anywhere, which can flag the teams on any potential issues from low-ink toner to fuser errors.
To address the IT teams’ need for a clear understanding on printing practices in their businesses, SyncThru™ Admin 6 provides historical, current and proactive reports on all devices. The administrator can easily gain insights on usage trends for a particular device or a group, and receive forecast information, which will allow them to shape their expectation on when and in what way the device may need support. For example, one is able to check the history of consumables such as toner life cycle or toner changing history including average time and counts.
SyncThru™ Admin 6 is the perfect teammate for IT managers in its capability to enhance the quality of service IT teams provide, as it effectively reduces time they spend on print-related tasks. It also helps businesses to save costs with a better understanding in the overall printing practices that take place in the office.