Recent research by business and IT advisory company Quocirca reveals that 30 percent of organizations view printing as a critical element of their business. This figure rises to 73 percent for financial services and 41 percent for the public sector.
When printing is hassle-free and efficient, an office’s productivity naturally increases, boosting the business’s output and performance. Realizing the importance of streamlining the printing workflow, many businesses have been turning to managed print services (MPS) for a cost-efficient and effective solution.
And MPS providers are stepping up their game. To keep up with the changing modern office environment, simply manufacturing better hardware is no longer enough. MPS providers are now expected to provide an integrated suite of solutions that covers not only printing but related IT services. Fernandes highlights some criteria for choosing the right MPS provider.
In an ideal office, all of the printers would be from the same manufacturer and run on the same software. But the typical office printing ecosystem comprises printers from various manufacturers and a hodgepodge of third party software. The provider should be able to custom-tailor a solution to accommodate diversity and have the IT expertise needed to do it well. For instance, introducing new printers into the mix while integrating a business’s existing third-party software should be a given, not a challenge.
Mobility and security solutions
Demand for mobile printing is on the rise and most MPS providers are actively offering apps and extensions. The question is, what kind of solutions do they provide to mitigate the risk of data breach that comes with enhanced mobility?
The new trend is cloud printing, especially private cloud solutions that allow a company to protect its data within its own, secure network. Since the print cloud is hosted internally, print data never leaves the boundaries of the company’s firewall. NFC authentication can add an extra layer of security and peace of mind.
The top players in MPS take one step further to merge paper and digital workflows for business process automation, a major factor in boosting office efficiency. Managing payroll, claims, and accounts payable involves tedious document processing that can slow down even the most productive office. With one-step document handling services, you can digitize these documents with OCR and barcode technology, saving both paper and time.
At Samsung Printing Solutions, the bar is always set higher. With continued research and development, Samsung helps to provide even more printing innovations for its B2B customers.