Whether at an SMB or an enterprise-level company, an IT administrator’s role is pivotal in ensuring smooth workflow. Considering that these specialists’ responsibilities and tasks include everything from installing IT solutions to troubleshooting network problems, it is hard to imagine a seamless workflow without their support.
Under the burden of this responsibility, most IT managers are the only IT specialists at their company, so choosing a print fleet management solution that helps them manage print devices and reduce costs more efficiently is crucial. To lessen their burden, Samsung launched Samsung Fleet Admin Pro with additional management features and extensibility that supports various printing conditions.
The solutions support IT admins with device monitoring features including configuration and automated rollback, and also allow them to manage a *multi-site and multi-server printing environment simply by installing an additional plug-in for the extended version.
*Multi-site and multi-server is a paid feature.
Powerful Device Management and Proactive Monitoring and Reporting
Device management and printer status/capacity monitoring is a routine task for IT administrators. For instance, they need to manage configurations on a need-by-need basis, controlling the acceptance, identification, storage, and withdrawal of all relevant configuration items. With Fleet Admin Pro, IT managers can avoid dealing with identical requests repeatedly. For example, with the profile monitoring feature, they can easily detect devices that fail to comply with their company’s IT policy. Let’s say there is an eco-friendly printing policy under which every printer in the office needs to be on eco-mode. Fleet Admin Pro’s profile monitoring allows IT managers to find all eco-mode-disabled printers at once and automatically set them to eco-mode. Furthermore, firmware updates—another repetitive task—can be scheduled and automated without interrupting the office workflow.
In addition to device management support, Samsung Fleet Admin Pro simplifies printer monitoring and reporting. Automated e-mail reports and text messages notify the administrators of low toner status, paper feed errors, and other easily solvable issues that can otherwise cause downtime and lower productivity if unresolved.
Centralized Management: Multi-site and Multi-server Management
IT admins, with their already hectic schedules, face the problem of having to manage printers at multiple sites and on multiple servers. With Fleet Admin Pro’s Site Manager and Multi-server* features, administrators can enjoy centralized management. They can monitor devices at different sites (both server-based and server-less) remotely from a central site. Multi-server supports installation and operation of up to three servers that can manage among them a total of 30,000 devices.
*Server requirements and Solution price can vary by subsidiary.