We make choices at work every day. Some make a big impact on our performance, and others have little significance. Many of us think little about what kind of toner we use in our printers, opting for the cheapest, non-genuine supplies. But that seemingly insignificant purchase can end up costing us more than genuine toner would have. Read on for industry insight on the hidden costs of using non-genuine toner and the benefits of using the genuine kind.
Q. Non-genuine toner is cheaper than genuine toner. Is it okay to use it?
A. Non-genuine toner might cost less when you buy it, but it gives you a dramatically lower page yield than promised. According to an independent test*, non-genuine toner produced about half of the page yield of genuine Samsung toner. If you end up replacing your toner cartridge more frequently, that’s not exactly a bargain, is it?
Q. I didn’t consider that, but I think even with the more frequent replacement, the non-genuine toner might end up costing me less. So are there any other disadvantages to using the non-genuine kind?
A. Yes, using non-genuine toner can actually be bad for your printer. Its toner powder particles—the “dots” of ink that create a print-out—have a relatively large diameter. These “rough” powder particles can cause more printer jams and paper burns, which can ultimately damage the printer’s engine. Engine breakdowns are reported to occur about 2.4 times more frequently with non-genuine toner use. Also, with inconsistent size of particles, non-genuine toners also results in print-quality failures, such as vertical lines and blurred images.
Moreover, non-genuine toners are made of used parts, promising little in terms of performance. An independent study** shows that about 47% of non-genuine toners can fail.
Q. How can I distinguish “genuine” toner from non-genuine toners?
A. You can identify genuine Samsung toner with the 3-step guide below.
Q. Any other benefits I should be aware of?
A. Using genuine toner is better for your health and the environment. Samsung toner has received certification from TÜV Rheinland, a world-renowned independent inspection service for emission safety. Samsung toner has undergone stringent testing by TÜV Rheinland and has been determined to be safe and without volatile compounds or substances. Also, Samsung has been awarded Blue Angel certifications for indoor air pollution safety on its printer products since 2013.
We believe informed consumers make smarter choices.
*A BLI 2014 study, commissioned by Samsung, conducted a comparative test of the Samsung C410W color laser printer with three new CMYK sets of the Samsung laser printer toner cartridges against three CMYK sets each of fourteen third-party remanufactured cartridge brands. Results included out-of-box and premature failures.
** A BLI 2011 study, commissioned by Samsung, conducted a comparative test of the Samsung CLP 620 color laser printer with nine new CMYK sets of the Samsung laser printer toner cartridges against nine CMYK sets each of two third-party remanufactured cartridge brands. Results included out-of-box and premature failures.