Multifunction printer brochures frequently boast blazing speeds and maximum monthly duty cycles of hundreds of thousands of pages. These numbers mean little to office administrators when it comes to purchasing a multifunction printer. What they really want to know is, how reliable will this device be in my office? Can I depend on it to print fast, handle heavy volumes, and not break down?
Industry Analysts’s Andy Slawetsky, a leading analyst in the print industry, is putting five of Samsung’s multifunction printers to the test. He is printing/copying a million pages, and scanning a million pages on them in a few months’ time to see if they are truly as reliable as advertised.
Andy is running the million-page test on five of Samsung’s multifunction printers, ideal for small- to medium-sized businesses and a must-have for enterprise environments: the MultiXpress K7600GX/X7600GX (mono and color), the MultiXpress M5370LX, the MultiXpress X4300LX, and the ProXpress M4580FX. Recently, he has completed the million-page test on the MultiXpress K7600GX, Samsung’s highest specification monochrome MFP. The results: what the specifications promised, and more.
An “Insanely Fast” Device
Andy had the K7600GX pumping out ten to thirty thousand pages each day for a little over two months. Essentially, he tested an average office’s lifetime use of the device in a very condensed time frame to really stress the machine and test its durability.
“This 60-ppm black and white copier printer MFP is an absolute beast,” says Andy. The MultiXpress 7 series is built with Samsung’s signature quad-core processor, producing a print speed of 60 pages per minute. The Dual Scan Document Feeder, which scans both sides of a page in one pass, scans up to 240 images per minute.
“This is the fastest scanner I have ever tested,” says Andy. “As soon as I sit down it’s literally time to get back up and reload the document handler.” Once, Andy ran more than 160,000 scans in one day on the K7600GX.
The published feeder capacity is 250 sheets but Andy was able to feed up to 285 sheets at a time without a problem. He also scanned the same dog-eared and ragged originals dozens of times and rarely had misfeeds.
The “Most Reliable Machine” Andy’s Ever Seen
Andy’s final verdict for the K7600GX was that it was “one of the best machines [he’s] ever tested and certainly about the most reliable.”
The K7600GX passed the 800,000-page print/copy mark without any non-scheduled service. By the time it hit its target of a million pages, there was only a single service call for a paper jam.
“This print volume is the equivalent to a customer printing and copying just over 16,000 pages for 60 months, with only ONE emergency service call – a paper jam that I couldn’t remove myself,” says Andy.
A machine that will potentially only break down once over the course of five years – now that’s a reliable printer.
In addition, the K7600GX scanned a million pages in six weeks, requiring only one service call at the 800,000-page mark to replace the document handler’s worn roller. Andy says most people using this device will never get to such a point.
Andy was enthusiastic about the K7600GX. “It practically never stops,” he says. “This machine ran tens of thousands of pages each day, as many as 30,000+ in a single day. It has a massive paper capacity—from both input and output perspectives—the scanner speed is insanely fast; the document handler holds a great deal more than the published yield; the touch screen is world class. Probably the most reliable machine I’ve tested—I’d recommend this machine in a heartbeat.”