Small and medium-sized businesses often face IT challenges due to size and budget constraints. Since SMBs usually do not have an IT manager to resolve tech problems in the office, many things can be difficult to deal with, including managing printing costs.
As a partner in support of SMBs, we understand these needs and provide comprehensive solutions for a worry-free printing experience. We offer secure, sustainable, and convenient solutions to meet the demands.
1. Smart Printing
The first step to cutting down on printing costs is to reduce wasted output. Secure pull printing and eco printing solutions can reduce waste by 10 to 20 percent.
Secure Pull Printing for Reduced Waste
How does secure pull printing work? When a user hits print from a PC, the print job is not released from the printer until the user authenticates it from the device. Samsung’s SecuThru™ Lite 2, part of Business Core Printing Solutions (BCPS), ensures only authorized users can pull print jobs from a printer. With this solution, users can print from up to 10 compatible devices connected to the network, and each device can authenticate up to 500 users.
Another way to pull documents is to use NFC tagging. Samsung’s NFC technology allows users to retrieve their print job with a tap of their NFC-enabled mobile device on their printer. Convenient and secure.
Cost-saving Print Settings
With heavy printing, paper and toner costs can add up. By using eco-friendly solutions, however, you can minimize waste. Samsung’s award-winning Easy Eco Driver helps users save costs and resources by reducing toner usage. The user can test various print settings to determine what works best for their print job, including separating images from text, changing font types, and modifying images on the document. A simulator approximates how the job will affect the usage of paper, toner, and electricity, overall costs, and even carbon dioxide emissions.
A shortcut version of this is the One Touch Eco Button. It offers four pre-set, eco-friendly printing options. For example, Eco Mode uses two- or four-up printing to fit more text and images on each page, and Toner Save Mode skips any blank pages. The results are significantly reduced paper and toner usage and lower overall carbon dioxide emissions in the long run.
2. Systematic Management
With a small initial investment in digitization, distribution, and usage monitoring solutions, you can increase your office’s productivity and gain visibility into its printing costs.
Automatic Digitization and Distribution
Document digitization and distribution solutions scan documents for keywords, barcodes, or QR codes to create digital versions of hard-copy documents and sort them to pre-designated directories such as servers or team e-mails. For offices with heavy loads of administrative work, such solutions are a must.
Samsung’s SmarThru Workflow Lite, another solution in the BCPS package, enables one-touch scanning to distribution with zone OCR and barcode recognition technology. Scanned documents can be sorted to server folders, e-mail, fax, and FTP.
Printing Use Monitoring
BCPS also comes with Usage Tracker, a device usage management and tracking solution for IT administrators. It tracks printing and copying counts and cost by user or team and creates past and current reports. Regular reports help offices identify where printing costs are being wasted, ensuring proactive budgeting and cost-saving.
3. Service Tools
For SMBs with no IT managers or engineers, simple and easy maintenance for printers is a must. Samsung offers solutions for anyone to handle printer issues without extensive IT knowledge.
Easy and Convenient Diagnosis
If the office printer breaks down but an immediate service visit is not an option, RemoteCall is there for you. A paid Smart UX app, RemoteCall allows users to reach an engineer remotely without requesting service visits. Once the remote connection is established through a simple call, an engineer can connect to the user’s Smart UX Center or PC to diagnose errors. Features include screen sharing, on-screen drawing, and real-time text chat to provide guidelines.
Consistent and Accurate Service
Samsung also ensures that the service it provides is consistent. The Smart Printer Diagnostic System (SPDS), the world’s first mobile app for printer troubleshooting, helps engineers provide accurate and high-quality service to customers. With a tap of their mobile device on the customer’s printer, engineers receive an immediate diagnosis and error-fixing guide (in images and videos) from the app.
Samsung strives to deliver innovative printing solutions that are suitable for SMBs. With new technologies that support today’s office environment, Samsung equips SMBs with the tools for high-quality and cost-efficient printing. Check out more of our blog posts on cost-saving methods.