Some estimates posit that 40-60% of IT help desk calls are print related, digging holes into bottom lines while infuriating idle employees in the meantime. Ensuring that your employees have the training and support they need is necessary, but not enough; they must also have trustworthy office equipment that allows them to complete their tasks with ease and on time.
Much of the downtime associated with printers is unnecessary and can be avoided with a modern printing network connected to the right printers. Enter, Samsung MultiXpress 4 (MX4) Printers.
Businesses Face Real Challenges
Interpark Qubridge, Korea’s first and largest office supply company, uses its printers in a highly intensive environment, often printing at least 500 sheets at one time with approximately 1,600 total sheets printed per day. Needless to say, printing is a big part of what they do.
Despite this massive print volume, until recently, the company had stuck with conventional A4 printers, which too often resulted in down time and increased costs. The conventional A4 printers required frequent consumable orders and parts replacements, suffered from paper jams, which greatly impacted employee productivity levels. When your company relies so much on printers, downtime can cause disruption to the business as a whole.
To overcome the frequent problems their office faced due to conventional A4 printers, Interpark Qubridge decided to put Samsung’s MX4 printers to work in a big way – and the results were outstanding.
During a 2-year period, Interpark Qubridge employees printed more than 1 million sheets without a single failure or performance issue. And that is quite a run. Interpark Qubridge CEO Dong-Up Kim noted that Samsung’s all-in-one MFP MX4 printers are what “…enabled Interpark Qubridge’s smooth large-scale printing operations.” Meaning, less down time, cheaper total cost of ownership (TCO) and improved productivity overall.
Samsung’s MX4 Multi-function Printers (MFPs) offer customers the solutions they need, thanks to the research, development and innovation that comes with the devices. MX4 K4350LX offers a print speed of 35 pages per minute, an input capacity of 2,180 sheets, high-yield toner lasting up to 35,000 pages and an imaging unit that can process up to 200,000 pages.
Additionally, the MX4 printer lineup provides outstanding durability as its long consumables replacement periods show. In the Interpark Qubridge case, MX4 MFP consumables were used for three times longer than the recommended replacement period, which means reduced employee inconvenience and improved working efficient.
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Complete Enterprise Solutions
For Samsung, innovative printing solutions don’t end with durable and efficient printers; they simply begin there. Complimenting Samsung MFPs is an entire ecosystem of customizable Smart UX Apps, which offer businesses a plethora of ways to organize, manage, and optimize their print workflow.
The ability to keep your print network up and running is no longer a luxury; it is an option. And Samsung MFPs do precisely what your company needs to potentially save a considerable amount of time and money. The durability of the Samsung MX4 Printer might just be the competitive edge your company needs.
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