What do your business look at first when considering a new IT solution? According to the Small and Medium Business Trends Report, published by Salesforce, user-friendliness and ease of setup comprise two of SMB owners’ top three criteria when evaluating new technology. Chances are, if solutions are hard to use (or hard to install), they will not cut the mustard with most SMB IT decision-makers.
And when it comes to printing networks, modern employees simply do not have the time for overly complex setups and hard-to-navigate print menus. They long for simplicity and foolproof solutions. Fortunately, Samsung Printing’s solutions are user-friendly – and ready for action right from the get-go.
Printers can often be a source of frustration for busy staff. This can be especially true for multi-function printers (MFPs), which offer a wide range of functionality. Indeed, their very versatility is sometimes a problem – it can often take too long to find the print, scan or fax options that you are after on MFP menus.
That is why Samsung Printing has developed the Android-powered Smart UX ecosystem, allowing for a user experience that is not unlike using a mobile phone or tablet PC.
Many of Samsung’s MFPs are fitted with the Smart UX Center, a tablet PC-like touchscreen interface. Faxco, one of Samsung’s British partners, says its customers are big fans of the user-friendly Smart UX Center. The company’s CEO notes, “Customers say ‘wow, it’s just like a big tablet,’ and start getting to grips with the features immediately.”
The center lets users customize the way they print with apps and widgets. Installing new software is a cinch – all you need to do is head to the Printing App Center on your MFP panel and browse for apps and widgets just as you might do on an online marketplace for smartphone software. Apps are easy to download, launch and delete, making for plenty of easy customization options.
It is also easy to set up shortcuts. For example, the Copy Customizer widget, which supports most Copy app features, lets each of your employees save preferred settings, and recognizes each user when they log in. And there is the Scan Customizer, which allows your employees to do exactly the same thing for their scan jobs.
With one-touch shortcuts like these, your employees do not have to scroll through confusing menus to find what they are looking for – a simple touch of the screen is all it takes.
You do not have to be a Samsung MFP user to start using the Smart UX ecosystem. In fact, in many cases, all you need is a mobile phone or a tablet PC. The Smart UX Mobile app lets you enter the Smart UX world even if you are a conventional 2- or 4-line device user. The app also lets you scan on printers without the need for extra scanning hardware, using smartphone cameras instead of scanners.
The Smart UX Mobile app comes bundled with a mobile version of one of the Smart UX Center’s standout apps, the convenience-boosting Dynamic Workflow. This app makes life easier in the office, providing easy workflow management – so staff can create, edit and save workflows in a snap.
And with tools like the Samsung Print Service, which comes as standard on many handsets and is a free download on most Android devices, mobile printing is a piece of cake. No matter what printer brand you use, your staff can use this straightforward Mopria Library-certified tool without installing additional software or setting up printer connections. The tool lets your staff print directly from their phones and tablets, printing labels, invoices, receipts or whatever documentation they need – without the need for drivers, hard-to-understand software or extra help from IT admins.
Simply Does It
Companies know that in the fast-paced world of modern industry, if a tech solution is difficult to use, it will probably slow down your speed of business.
And when every second of the working day counts, most admins do not want to spend their days showing staff how solutions function – they want intuitive solutions that users can get their heads around in an instant. With user-friendly Smart UX and mobile-compatible printing solutions, you can put those confusing, frustrating business bottlenecks firmly behind you.
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