The responsibilities of IT administrators are wide-ranging. Not only do they manage a company’s IT network, servers and security systems, but they also provide on-site support and troubleshooting. We are entering an age when, for the first time, small and medium sized businesses will spend more on software than on hardware. There are a number of solutions for Samsung multifunction printers to help IT admins perform their duties.
Identify Inefficiencies with Usage Tracker Core
One of the first steps to ensure that office printing runs smoothly is pinpointing wasteful printing habits that hinder productivity and are a drain on the budget.
Usage Tracker Core, a module in Business Core’s suite of solutions, collates printing and copying counts and costs, with proactive monitoring through email notifications and simple PDF format reports. IT admins can arrange and receive usage data for collated groups, such as company teams or departments, as well as individual users.
Manage Multiple Sites with Fleet Admin Pro
As a company grows, it is possible that operations will become spread out over multiple sites, with multiple servers. Since IT administrators cannot be at every site at once to monitor each device, a fleet of dispersed devices requires automated management, monitoring and reporting capabilities.
Fleet Admin Pro is a printer fleet management solution that enables the real-time administration of devices. The primary features of the solution include device configuration, device monitoring and device discovery, so that administrators can oversee and manage an entire fleet from a remote location.
Troubleshoot from Virtually Anywhere with RemoteView
In the rare case of technical difficulties, it is important to be able to identify and resolve the problem as soon as possible.
The troubleshooting solution RemoteView is designed to allow access to a network’s multifunction printers for off-site support, real-time diagnoses and remote troubleshooting. With live-view functionality of multiple devices and group configuration, administrators can monitor and access the printers from virtually anywhere and discover shared problems. RemoteView is also notable for its always-on approach, as service engineers can access and monitor the fleet 24 hours a day. Administrators can set up access schedule restrictions and IP/MAC access restrictions for all printers to bolster security.
Create Solutions Tailored to Your Needs with Samsung SDK
Sometimes, a company’s day-to-day printing, scanning or copying require very specific features and functions.
While there are many different solutions already available for Samsung’s Smart UX, Samsung Printing has opened up the Android-based ecosystem to developers so that they can design apps with specific needs in mind.
One example of this is the Easy2Share app developed by Massinelli, a Samsung partner based in Italy. Massinelli’s clients – a large office supply chain – wanted to cut costs and streamline their marketing initiatives. With the Easy2Share app, instead of printing all marketing materials and distributing them centrally, the client’s staff were able to upload, download and print their materials on Samsung Printers at each individual store.
While IT administrators are required to wear many hats at work, Samsung Printing offers tools to help them – whatever the challenge.
© Copyright 2018 HP Development Company, L.P.
On September 12, 2016, HP Inc. announced a definitive agreement to acquire Samsung Electronics Co., Ltd.’s printer business and the acquisition was completed on November 1, 2017. HP Inc. creates technology that makes life better for everyone, everywhere. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. More information about HP (NYSE: HPQ) is available at http://www.hp.com.
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